Our experience before, during, and after the sale has been phenomenal! We went in looking for a used vehicle (under $20,000) we saw online. Even though we were buying a car at a lower price point than most of the vehicles INFINITI of Birmingham sells, every member of the staff went out of there way to make my whole family feel valued. From putting up with me trying to make the decision to buy; my husband, who was nervous about a first time loan; and my 8 year old daughter who needed to be entertained. Everyone was friendly and well informed. Regi Palmer was AMAZING! He offered a low pressure environment. I had questions, and he went the extra mile to find answers for me. INFINITI better hold on to this guy, because he is a gem. Honestly, all of the sales, service, and management I dealt with were truly kind. It's not every finance manager that will get up and dance with your kid because she is "bored" and "ready to go." Thank you Dana! I can't say enough nice things about my experience at INFINITI of Birmingham. Truly an exceptional group of people selling and servicing a superior product.
Bought my 5th Infinity vehicle yesterday from Crown Infinity/Infinity of Birmingham. Couldn’t be more pleased with my sales lady. I had the best buying experience dealing with Karen Lloyd. She was very professional, knowledgeable, and did not pressure me in any way. Love my new SUV!
This dealership has beautiful vehicles along with exceptional staff members and customer service to match! My salesman (Kevin McMillan) was very thorough in helping me find the perfect vehicle for my wife! If your in search of a top-notch vehicle, make INFINITI of Birmingham your first stop!
I was very pleased with the professionalism and service I received while purchasing my first INFINITI vehicle. Kevin McMillan is an awesome person, as well as a great salesman, who helped me find the perfect vehicle for my wife. He was relentless in finding all the options I wanted her to have, as well as a beautiful color! Mark Mitchell made sure I was completely satisfied with my purchase, and Dana Doniver was very thorough in explaining all other options to personalize my vehicle package. All in all, I would recommend anyone looking for a great vehicle and service with a smile, visit INFINITI of Birmingham!!
Our salesman was Barry Brannon. He was informative and very helpful. He was true to his word and got us the price that we had discussed. My husband and I are pleased with our vehicle that we purchased. I would buy from this dealership again and I would request Barry as my sales person. The credit manager, Mrs. Dana, was also very helpful. We believe that she was fair and upfront with us. She was very personable and made the process easier.
Great vehicles along with exceptional people to meet your personal needs. I was extremely satisfied with my purchase and my wife loves her new truck! Kevin McMillan was very helpful and determined to find all of the features I wanted for her, as well as her "now" favorite color! Dana Doniver was also very knowledgeable and helped me get the best services to match my maintenance goals. Mark Mitchell finished the experience by making sure I was satisfied with my purchase. I recommend anyone looking for a great vehicle and customer appreciation, stop by INFINITI of Birmingham!
Wonderful experience! Kyle is outstanding.
Wonderful experience! Kyle Roberts was incredible. Smooth and seamless from beginning to end. Dana in finance was also fabulous. We wouldn’t go anywhere else
Wonderful experience from beginning to end! Kyle Roberts was incredible. Mark Mitchell, the GSM, was al fabulous and so helpful. Dana in finance was also great. Truly a great buying experience.
When I made the decision to look at purchasing an INFINITI almost a decade ago, I was immediately given Karen’s information from my family member (also a long time INFINITI customer). I am now in my fourth INFINITI, all purchased from Karen. She is more than the person I get my car from, she is like family. Karen and the staff at INFINITI of Birmingham have always exceeded my expectations and gone above and beyond to meet my needs. Karen is truly an asset to INFINITI. She is an exceptional person, personally and professionally.
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