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Reviews

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Google Sep 13, 2026

I had been going through the car search for about 2yrs almost before I finally was able to lock one down. My dad and I ventured to various dealerships around Birmingham and Hoover to no avail before he found a car at the INFINITI lot. That car ended up not working out for me but Mr. Tra Perry had another one up his sleeve. With the help of my dad and the Infinity team, I was able to seamlessly lock down my new car. And I thank God for the process [of searching] to be over! Lol Mr. Perry was ... Read More

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Google - Sep 13, 2026

I had been going through the car search for about 2yrs almost before I finally was able to lock one down. My dad and I ventured to various dealerships around Birmingham and Hoover to no avail before he found a car at the INFINITI lot. That car ended up not working out for me but Mr. Tra Perry had another one up his sleeve. With the help of my dad and the Infinity team, I was able to seamlessly lock down my new car. And I thank God for the process [of searching] to be over! Lol Mr. Perry was very patient, attentive, understanding, helpful, friendly, and overall had a willingness to go above and beyond which I greatly appreciated. This was my first time buying a car through a dealership and he and Mr. Julius Robinson made it stress free. I’ve had the car for a week now and even drove it back home to TN, and it’s been great so far! I’ve gotten lots of compliments, and being back behind the wheel again has been fun. Especially in such a nice car! Thank you again INFINITI team!

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Google Sep 12, 2026

⭐⭐⭐⭐⭐ Exceptional Customer Service — Truly Went Above and Beyond! I cannot say enough wonderful things about JJ Jenkins and Mark Mitchell and the exceptional customer service they provided to my family and me. From the very beginning, they treated us with kindness, patience, compassion, and genuine concern. What stood out the most was that we never felt like we were simply customers making a purchase — we felt like people who truly mattered. JJ and Mark took the time to listen to us, understand our needs, answer every question we had, and make sure we were comfortable throughout the entire process. They ... Read More

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Google - Sep 12, 2026

⭐⭐⭐⭐⭐ Exceptional Customer Service — Truly Went Above and Beyond! I cannot say enough wonderful things about JJ Jenkins and Mark Mitchell and the exceptional customer service they provided to my family and me. From the very beginning, they treated us with kindness, patience, compassion, and genuine concern. What stood out the most was that we never felt like we were simply customers making a purchase — we felt like people who truly mattered. JJ and Mark took the time to listen to us, understand our needs, answer every question we had, and make sure we were comfortable throughout the entire process. They never made us feel rushed, pressured, or like we were just another sale. Instead, they showed genuine compassion for my family and me and made the entire experience feel personal. Customer service like this is rare. JJ and Mark demonstrated that they truly care about the people they serve. They went above and beyond to make sure our experience was positive, and their patience, professionalism, understanding, and compassion made such a meaningful difference to us. What I appreciated most was how they made my family and I feel heard, respected, and valued. They understood that sometimes people need more than just a transaction — they need someone who will take the time to listen, explain things clearly, and treat them with dignity and kindness. That is exactly what JJ and Mark did. I walked away feeling confident that I had been taken care of by people who genuinely cared about our experience. I was not just a sale, and my family was not just another customer. They made us feel like we mattered. JJ Jenkins and Mark Mitchell are a true reflection of what outstanding customer service should look like. Their compassion, professionalism, patience, and dedication deserve to be recognized. Thank you, JJ and Mark, for treating my family and me with such genuine care and respect. You made a lasting impression on us, and we truly appreciate everything you did. If you are looking for people who will treat you like a person instead of just a number or a sale, I highly recommend JJ Jenkins and Mark Mitchell. They are absolutely amazing!

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Google Sep 12, 2026

This was the first vehicle I've ever purchased and Keon Pettway took care of me the entire time throughout the process. The entire team beat my rate that was offered to me by my credit union as well! Can't thank the Keon and the team enough for all the help!

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Yelp Sep 12, 2026

I got the pleasure of working with Michael Lee at INFINITI of Birmingham. He was knowledgeable and kind. Never, at any point, was he pushy or "sweetly demanding" as some salesman are. He was like " it's your money and I'm here to help you choose what works for you!" I love that! If you're looking for a great experience, go to Infinite of Birmingham and ask for Michael Lee!

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Google Sep 11, 2026

I had the best experience at INFINITI of Birmingham. Michael Lee made my buying experience pleasant and enjoyable! If you need to buy a car new OR used. Give INFINITI of Birmingham a try and ask for Michael Lee!!

INFINITI of Birmingham

Welcome to
INFINITI of Birmingham

INFINITI of Birmingham in Hoover offers an impressive selection of new and used vehicles. Our staff makes the process of buying a new vehicle easy. Browse our complete inventory of vehicles and learn more about our various financing options. Schedule a test drive online or stop by our auto dealership in Hoover and talk to us in person. Our goal is to get you behind the wheel of your own vehicle! Irondale and Homewood INFINITI drivers will be glad to know that our experienced sales staff is eager to share its knowledge and enthusiasm with you and our certified technicians will take exceptional care of your vehicle. Helena, Chelsea and Pelham drivers, you can also request more information about a vehicle using our online form or by contacting us. INFINITI of Birmingham in Hoover treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a luxury car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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INFINITI of Birmingham 33.3753392, -86.8035397.